What Volunteer Secretaries Need Most
What's the key to maximizing volunteer office help? Can unpaid secretaries be relied upon to show up faithfully and not make costly mistakes? Two churches—one very large, the other small—say yes. Chapel Rock Christian Church in Indianapolis draws over 1,600 on Sunday morning, has a ministerial staff of five, two morning services, eight choirs, 15 elders, 140 lay shepherds—and one paid secretary. The rest of the desk work is carried by 11 volunteers. "There are a lot of fine women in churches who were exceptional secretaries in the business world," says senior minister Dennis Fulton. "Their childbearing years came along, and now they are not going back to work and don't want to. But they count it a joy to come work for the church half a day each week." Thus, each Chapel Rock volunteer serves as the office receptionist/switchboard operator and also carries a definite assigned work load as follows: Monday a.m.: Collects all roll call cards and sorts into members and nonmembers. Processes all information from cards to ministers or the full-time secretary. Sends information report to national church magazine. Monday p.m.: Alphabetizes visitor cards. Posts regular visitors' attendance. Checks for first-timers. Consults with secretary to see who should receive a visitor letter. Tuesday a.m.: Records the previous week's home calls and prepares calling cards from the first-timer list. Tuesday p.m.: Alphabetizes member roll call cards. Posts attendance in shepherding books. Wednesday a.m.: Prepares new-member packets for those who joined the church the previous Sunday. Makes address changes for shepherding and notifies shepherds. Sends weekly prayer letter. Wednesday p.m.: Files all roll call cards, calling cards, etc. Thursday a.m.: Makes ...
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