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LeadershipRecommitment & Growth
Spring 1996

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When Trust Has Been Shattered

Trust is essential for healthy relationships. Erik Erikson proposed that establishing trust is the primary step in psychological development. When trust is eroded or shattered, it is difficult but possible to rebuild it.

ACKNOWLEDGE THE PROBLEM

Often, when we have been deeply hurt, fear of confrontation may cause us to withdraw from the relationship. Facing the offending person and verbally expressing the disappointment, anger, and demolished sense of trust is important. The other person may be blind to the consequences of his or her behavior. I've counseled with people who couldn't imagine why a child or parent or sibling had suddenly broken off contact. It never occurred to them that something they had done led to that response.

Confronting the issue also relieves some of our distress. It puts issues in the open where they can be discussed, and (if I understand Jesus) it's scripturally commanded.

CHOOSE TO FORGIVE

Whenever trust is broken, you have a difficult choice: harbor your hurt and reinforce your mistrust, or forgive the other person.

I strongly recommend forgiveness. It is far less emotionally expensive than bitterness, which consumes great globs of our neuronal energy and cortical storage space.

I'm a fortunate man. I've been forgiven so often that I can't cast the first stone. When I focus on my own breeches of trust, I must forgive others when they follow my example and break trust with me.

VERBALLY COMMIT

Saying you want to rebuild the trust is risky. The person may reject your offer with a defensive denial of wrongdoing. Worse, he or she may treat your offer with disdain. However, if expressed as a sincere desire for relationship and not as a self-righteous offer, I believe your commitment can be heard. It may have ...



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